Exchange & Return

🔁 Exchange & Return Policy

At Opelle motion, your satisfaction is our priority. If you're not completely in love with your purchase, we're here to help.

⏳ Return & Exchange Window

You may request an exchange or return within 14 days of receiving your order.

✅ Eligibility Criteria

To be eligible for a return or exchange, items must meet the following conditions:

• Items must be unworn, unwashed, and in original condition

• Tags must be attached

• Items must be returned in their original packaging

🚫 Non-Returnable Items

• Final sale items

• Items marked as "non-returnable"

• Underwear, bodysuits, or items with hygiene seals removed

• Gift cards

🔄 Exchanges

We only offer exchanges for the same item in a different size or color, if available. Please email us first to confirm stock.

💸 Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a quality issue or wrong item received.

• We recommend using a trackable shipping service.

💳 Refunds

• Once your return is received and inspected, we will notify you of the approval status.

• Approved refunds will be processed within 5–10 business days to your original payment method.

📩 How to Start a Return or Exchange

Please contact our customer service team at [info@opellemotion.com] with:

• Order number

• Reason for return or exchange

• Photos (if there's a quality issue)

We’ll guide you through the next steps.